Is Your Amazon Seller Account Suspended?

Frequently Asked Questions

How do I unsuspend my Amazon account?

To unsuspend your Amazon seller account, you’ll need to submit an Amazon suspended account appeal through Seller Central. The appeal requires a detailed Plan of Action (POA), which addresses the root cause of your suspension and outlines corrective and preventive steps. This guide provides step-by-step instructions and real POA examples to help you resolve your suspension quickly and avoid future issues.

How to appeal an Amazon suspension?

When appealing an Amazon account suspension, log into Seller Central and go to the Account Health section to find the suspension notice. Follow the instructions to submit an appeal, including an appeal letter and a well-structured POA that addresses any policy violations or poor performance metrics. The guide covers the full Amazon appeal process, from identifying the root cause to writing a persuasive appeal.

How long does Amazon account suspension last?

Amazon account suspensions can last from a few days to several weeks, depending on the complexity of the issue and the thoroughness of your appeal process. Once you submit a detailed and compliant Plan of Action, Amazon’s Seller Performance team will review it, often within a few business days. For more details on timing and tips to expedite your appeal, refer to our guide.

Can you make a new Amazon account after being suspended?

Creating a new Amazon seller account after suspension is against Amazon's policies and may lead to permanent account closure. Instead, focus on resolving the issues with your current account by submitting a strong suspension appeal that addresses Amazon’s requirements. Our guide outlines a structured approach to getting accounts reinstated without the need for creating a new one.

How do I file an appeal with Amazon?

To file an Amazon suspension appeal, log into Seller Central, navigate to Account Health, and locate the suspension notice. Prepare an appeal letter and Plan of Action that addresses the cause of suspension, corrective actions, and preventive measures. The guide provides detailed explanations and templates to help you file a successful appeal.

How to win an appeal on Amazon?

Winning an Amazon appeal requires a clear understanding of the cause of suspension and a comprehensive Plan of Action. Avoid defensive language or blaming Amazon, and instead focus on actionable solutions that prevent future suspensions. Our guide offers tips on writing a winning appeal, including handling issues like negative feedback, intellectual property complaints, and policy violations.

Can you appeal an Amazon ban?

Yes, you can appeal an Amazon account suspension or ban through Seller Central by submitting an Amazon appeal letterand POA. However, for severe cases such as account closure or repeated policy violations, reinstatement may be challenging. Our guide explains how to craft an appeal that increases your chances of getting your account reinstated.

Who reviews Amazon appeals?

Amazon appeals are reviewed by the Seller Performance team, which evaluates your Plan of Action and checks whether it addresses the root cause of your account suspension. Their role is to ensure sellers comply with Amazon’s seller policiesand performance metrics. Our guide includes insights on tailoring your appeal for this team and improving your chances of a favorable outcome.

How do I get my Amazon account reinstated?

To get your Amazon account reinstated, submit a comprehensive suspension appeal with a detailed POA via Seller Central. Focus on the root cause, corrective actions, and preventive steps to show Amazon that you understand and will resolve the issues. The guide walks you through each step, providing templates to help you succeed in the reinstatement process.

How do I write a good appeal on Amazon?

Writing a successful Amazon appeal requires a detailed POA that demonstrates accountability, addresses the suspension’s root cause, and outlines future preventative measures. Avoid blaming Amazon or providing overly lengthy explanations, and keep your appeal letter clear and professional. In this guide, you’ll find POA templates, real-world examples, and expert advice for crafting a winning appeal.

Our guide, The Ultimate Guide to Amazon Suspension, offers all the tools, insights, and examples you need to answer these questions in depth and resolve your Amazon account suspension efficiently and effectively. With comprehensive instructions, adaptable templates, and expert advice, it’s the essential resource for every seller facing suspension or looking to protect their account.